Frequently Asked Questions
When you’ve got questions, Hart's Home Services has got the answers! Below are just a few of the many questions we get every day from customers all over the Tampa Bay area. Check below…we may have the answer YOU are looking for!
Q1:What should I do if my lights, switches, or receptacles do not work?
A1:Check to see if the outlet is controlled by a switch. Check to see if any circuit breakers are tripped or if any fuses have blown. Check to see if any GFI receptacles have tripped. Check light bulbs and replace if necessary. Back to top
Q2:Why does my circuit breaker trip or fuses blow?
A2:Except in the case of GFI / AFI circuit breakers which are susceptible to moisture and or weather conditions, the fuses or circuit breakers should not trip. Check to see if a plugged in appliance or poor cord is causing the problem. Back to top
Q3:Why do my lights flicker in my house?
A3:Central air conditioners or heat pumps may cause a noticeable slight dimming on start up. Lights may flicker or dim to startup of some appliances or motor driven equipment. Check with the local utility company for possible defects in the supply source. Back to top
Q4: Where are you located?
A4: Hart's Home Services, Inc. is headquartered in Clearwater, Florida We proudly serve homeowners throughout the entire Tampa Bay including Pinellas and Hillsborough counties. We also serve commercial customers throughout the state of Florida. Back to top
Q5: What type of residential work do you do?
A5: We specialize in providing homeowners with an exceptional service experience for all of their home’s electrical needs. We are experienced in: Back to top
- Single family homes,
- Custom homes
- Town Homes
- Mobile Homes
Q6: How long have you been in business?
A6: Hart's Home Services was founded in 2004 and began operations in 2005. The founding Owners have a combined 56 years of local experience in the electrical industry and continue to have an active role in the company. Back to top
Q7: Are you licensed, bonded and insured?
A7: We carry an active license for the state of Florida (EC13002972) which allows us to register and do work in all jurisdictions in the state. Hart's Home Services, Inc. also well exceeds the required state amount of General Liability insurance as well as worker’s compensation insurance and we are bonded through a nationally recognized bonding insurance company as required by statute. Back to top
Q8: Do you do insurance work?
A8: We will perform various kinds of insurance work or insurance restoration work but payment is due from the homeowner upon services rendered. Back to top
Q9: How much do estimates cost?
A9: Our estimates are free. We do charge $69.00 for the service of sending a professional electrician to your home to discuss all of your options and provide a written UpFront price for your diagnostic work, service or installation work, whichever he case may be. See our Pricing and Payment page for more information. Back to top
Q10: Do you do work on rental homes?
A10: Hart's Home Services, Inc. will work on rented homes, but all contracted work must be contracted with the homeowner and the homeowner must be present at the time the estimate is done. Back to top
Q11: Can you complete work the same day you provide estimate?
A11: Most jobs are completed the same day, as long as they are not unusual. Back to top
Q12: Why are some of my outlets in the bathroom not working?
A12: The major cause for non-working outlets is the GFCI outlet on the circuit has been tripped. In able to correct the problem you must first locate the GFCI outlet that controls the circuit and press the "Reset" button. Also, keep in mind that the GFCI outlet that is tied into your bathroom outlets may also be located in your garage. If every bathroom has a GFCI outlet problem, you must reset all of them. In addition, make sure that you check the breaker in the service panel to ensure it is not tripped. If the problem has still not corrected itself, please contact us and will be happy to assist you.
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Q13: I have already reset the breaker but I still do not have power. Why?
A13: This is actually one of the most common questions we answer on a daily basis. In order to reset a breaker on your electrical panel, you must push the breaker firmly to the “off” position and then push it back to the “on” position. Most people fail to push the breaker firmly past the off position and assume it is reset. If the problem has still not corrected itself, please contact us and will be happy to assist you. Back to top
Q14: What is an arc fault?
A14: An arc fault is an unintentional electrical discharge. This is a problem that even the most safety-conscious homeowner can't always avoid. This is because arc faults are usually caused by undetected problems such as damaged extension cords, improperly installed wall receptacles and electrical cable that have been pierced by picture-hanging nails. An arc fault can be extremely dangerous because they can ignite combustible materials and cause a fire. Though arc faults cannot be prevented, there is a device that can detect them and disconnect the power before further damage can result. An Electric Arc Fault Circuit Interrupter or (AFCI) will electronically detect any arc fault and stop the flow of electricity in a fraction of a second. No electricity, no heat, no fire. Back to top
Q15: What is an Arc Fault Circuit Interrupter?
A15: Arc Fault Circuit Interrupters or AFCIs are electrical devices that are designed to protect against fires caused by arcing faults in residential electrical wiring. The AFCI resembles a normal breaker that is placed in the electrical panel except that it contains a reset button in the event that a trip occurs and the arc problem has been fixed. Back to top
Q16: Do fuses and circuit breakers serve the same purpose as AFCI's?
A16: No. Fuses and circuit breakers are not capable of detecting low-level arcs. Only AFCIs are specifically designed for that purpose. Back to top
Q17: Are AFCIs required by the National Electrical Code?
A17: Yes. As of the 2008 edition, combination type arc fault circuit interrupters are required by the National Electrical Code on many circuits in newly constructed homes. You can also protect your existing home by installing AFCIs now. Back to top
Q18: How does a Home Standby Generator work?
A18: When the power goes out, a home standby generator creates electrical power without using a utility's electrical source. Typically, a generator is run on fuel, such as natural gas or LPG. When a generator is installed on your home or business, one main breaker is connected to your load center and the other main breaker is connected to your generator. The generator panel is then connected to circuits for critical electrical loads such as the furnace, refrigerator, lights, sump pump, etc. These items must be designated in able to remain on during a power loss. See our generator page for more information. Back to top
Q19: Will my electrical repair project require an electrical building permit?
A19: Most household service work will not require a permit. Larger projects such as room additions and service and panel upgrades will require a permit and subsequent inspections. Failure to follow building codes could require your work to be completely redone at additional expense. Back to top
Q20: How does a surge protector work?
A20: Once the surge protector is in place and connected to your load center, telephone service or cable service, it will redirect surges to the ground and dissipate the energy. The surge protection selected must be UL rated on response time. A point to remember is that the greater the surge current rating, the longer the surge protector will last. See our surge protection page for more information. Back to top